- About Hawaii Auto Concierge
Hawaii Shipping,
Done Right.
We built Hawaii Auto Concierge around one idea — shipping a car across the Pacific shouldn’t feel like a gamble. Fixed pricing, one coordinator, zero surprises from first call to terminal release.
- Our Story
Built on What the Industry Was Getting Wrong
Hawaii Auto Concierge was founded after watching too many customers get burned — quoted one price, charged another, handed off between agents who didn’t know their file, and left waiting at a terminal without answers.
The process of shipping a vehicle to Hawaii is genuinely complex. Vessel sailings, port cutoffs, overland pickups, USDA inspections, and inter-island barge legs all need to line up perfectly. Most companies treat it like a transaction. We treat it like a move — because for most of our customers, that’s exactly what it is.
"One price, quoted up front. One coordinator, start to finish. No surprises at the other end."
Every service we offer — from door-to-port shipping to helping Hawaii residents purchase and ship vehicles from the mainland — is designed to take the stress completely off your plate.
- Our Mission
The Standard We Hold Ourselves To —
On Every Single Shipment
Radical Transparency
Your quote is your price. We calculate every component — overland, port fees, ocean freight, documentation — and hand you one number. No adjustments after the fact.
One Point of Contact
You deal with the same coordinator from your first call to terminal release. No queue of agents, no case numbers, no repeating yourself.
Timeline Precision
We reverse-engineer your schedule from the vessel sailing date — so your vehicle arrives when you need it, not after you've already flown to Hawaii.
Hawaii-First Knowledge
We're not guessing at island logistics from a mainland call center. We know these ports, terminals, and inspection processes from the inside.
- What Sets Us Apart
Why Customers Choose
Hawaii Auto Concierge
There are dozens of brokers who will take your deposit. Here’s what makes the difference when your car is on the water.
Price Locked at Booking
We don't quote low to win business and charge more later. Your all-inclusive price is confirmed in writing before you pay a cent.
Real People Answer
Call during business hours and someone picks up who knows your shipment. No call queues, no ticket systems, no starting over.
$100K Overland Coverage
Every vehicle we move overland is covered up to $100,000. For collector cars, we walk you through declaring full value for additional ocean coverage.
Scheduling Around You
We plan backward from your vessel sailing date — making sure the overland pickup, port cutoff, and booking all align with your actual timeline.
Every Hawaiian Island
We ship to all four major islands — Oahu, Maui, Big Island, and Kauai — coordinating inter-island barge transfers where needed.
Military PCS Specialists
We understand JTR documentation, reporting-date pressure, and what it means to miss a shipping window. Hundreds of military families trust us.
"We don't just move cars. We move people's lives across the Pacific — and we treat every shipment that way."
Hawaii Auto Concierge
- Our Commitment
What You Can Expect — Every Time
A written quote before any payment
Every line item explained — no obligation until you're ready to book.
Your coordinator's direct number
Not a general inbox. Not a call center queue. One person, directly reachable.
Proactive status updates
We notify you at every milestone — pickup confirmed, port received, vessel departed, ready for release.
Terminal pickup guidance
We walk you through exactly what to bring, when to arrive, and what to expect at your island terminal.